At YES Manchester, we help people across Greater Manchester find meaningful, secure and well-paid work.
And now we’re looking for a passionate Employability Coordinator to work with unemployed or under-employed customers and support with obtaining meaningful and sustainable employment.
Deadline to apply: 22nd November 2025 at 9am
(Please note – We may close this advert earlier than the stated deadline if we receive a high volume of suitable applications. Early applications are strongly encouraged, as shortlisting and interviews will take place throughout the process)
Read the full job description below:
Reporting To: Employability Coordinator
Responsible For: None
Base Locations: YES Manchester Newton Heath (M40 2TP) and Collyhurst (M40 7GH).
Salary: £24,440 – £26,12
Contract: Full-time & permanent (interim role will be considered)
Hours: 35hrs p/w Monday-Friday
1. Purpose
1.1 To work with a caseload of unemployed or underemployed customers and support with obtaining meaningful and sustainable employment.
2. Responsibilities
- Provide professional, positive, and effective information, advice, and guidance (IAG) to Yes Manchester CIO customers.
- Engage unemployed and underemployed people with the services provided by Yes Manchester, undertaking outreach activities as required to generate referrals to Yes Manchester.
- Register customers, accurately recording their information on the database in accordance with data protection and confidentiality policies, in a timely manner.
- Complete all and any necessary documentation to evidence the delivery of services and outcomes, as required by funders.
- Maintain awareness of local economic and employment trends and information to ensure that information given to customers is up-to-date and relevant to their needs.
- To support customers in overcoming multi-complex barriers to employment through effective signposting activities.
- Support customers to obtain suitable training, education and qualifications in-line with their employment aspirations.
- To adhere to external accreditations, such as MATRIX.
- Work from YES Manchester CIO sites in Newton Heath and Collyhurst, and outreach locations across Greater Manchester where required.
3. Person Specification
(To be evidenced within CV / Covering letter and interview)
Essential
- Experience of supporting people into meaningful and sustainable employment.
- Experience of supporting vulnerable people to overcome complex barriers to employment.
- Strong IT skills including Microsoft Office and Outlook
- Demonstrates the values of YES Manchester CIO.
- Patience, a non-judgmental approach and seeks to empower and build confidence in others.
- Demonstrates willing and proactiveness to develop self and others.
- Ability to work on own initiative and within a team.
- Ability to record information accurately and timely.
- Basic understanding of the principles of Data Protection, Confidentiality & Safeguarding.
- Strong and effective communication and influencing skills.
Desirable
- Minimum L3 qualification in IAG/CIAG or IEP.
- Experience of liaising with employers.
- Experience of recruitment practices.
- Networking and partnership experience, including delivering presentations.
- Full UK drivers’ licence.
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